Shipping & Stock Information

We ship all products worldwide directly from our facility.

🔹 Stock Enquiries: To check stock availability before placing an order, email us at sales.kyotow@gmail.com
🔹 Order Processing:

• In-stock items: Dispatched within 3 days.
• Out-of-stock items: Manufacturing and dispatch take 4-5 weeks. Orders cannot be canceled once placed for both in-stock and out of stock items. 
  🔹 Genuine Products: All items listed on our website are authentic and high-quality.

For any questions, feel free to contact us.

Product Images & Accuracy

We strive to maintain accurate product images for our 50,000+ products, but some pages may display a generic image. In such cases, please refer to the Kyocera Item Code, Item Name, and Grade to ensure accuracy.

🔹 How to Proceed with your purchase :

• Use the Kyocera Item Code, Item Name, and Grade to search and verify the correct product before purchasing.
• If you need further clarification, contact us at sales.kyotow@gmail.com.

We appreciate your understanding as we continuously improve our product data.

Refund & Cancellation Policy

🔹 100% Refund Guarantee
We offer a full refund only if the Kyocera part number of the product you receive is completely different from what you ordered.

🔹 No Cancellations or Refunds
Once an order is placed, it cannot be canceled or refunded for any other reason.

🔹 Need Assistance?
If you have any doubts about a product, please contact us at sales.kyotow@gmail.com before placing your order.

We appreciate your understanding.

Payments & Security

We process all payments securely through PayPal, ensuring a safe and hassle-free transaction.

Fast & Reliable Worldwide Shipping

We offer worldwide shipping through our DHL account, ensuring fast and reliable delivery. Shop online on our website with a flat shipping rate of $50 USD for all international destinations.